Privacy Policy
Last updated on September 14, 2025.
Bunny Streams warmly welcomes you. We are devoted to securing your personal details and upholding your privacy rights. For any queries or concerns about our policy or data handling, please contact us. contact us via WhatsApp.
1. Data We Collect
Personal data is collected when you voluntarily share it with us, such as when you sign up for our IPTV service, show interest in learning more about our offerings, or get in touch with us.
The personal data we collect encompasses the following:
- Contact Information: Your email address for account creation and communication.
- Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number). All payment data is stored by our payment processor and you should review its privacy policies.
- Device and Connection Information: We automatically collect your IP address and device information (such as device type, operating system) when you access our service. This is essential for service delivery and security.
2. How We Use Your Data
The data we collect or receive is utilized for the following purposes:
- To provide and manage your account. We use your information to create your account and keep it functional.
- To process transactions. Your data is used to bill you for using our services.
- To send administrative information. We may use your email to send you information about your account, service changes, and new policies.
- To protect our Services. We use IP and device information for security purposes, such as preventing unauthorized access and mitigating DDoS attacks.
3. Legal Bases for Processing
We handle your data based on the legal foundations listed here:
- Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
- Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as for service delivery and fraud prevention.
- Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
4. Data Retention
Personal information will be kept only as long as necessary for the purposes described in this privacy policy, unless a longer retention period is legally required or permitted, such as for tax, accounting, or other legal reasons.
5. Cookies & Tracking Technologies
To access or store information, we may employ cookies and similar tracking technologies. These are mostly functional cookies needed for the website and client area to operate properly. We avoid using intrusive tracking cookies for advertising.
6. Third-Party Services
Third-party vendors, service providers, or agents who work for us or on our behalf may receive your data, as they need access to this information to perform their services. Examples include:
- Payment Gateways: To process your payments securely.
- Analytics Providers: To help us understand and improve our service (e.g., Google Analytics). Data shared is typically aggregated and anonymized.
7. Data Security
We have put in place suitable technical and organizational safeguards to ensure the security of any personal information we handle. However, keep in mind that we cannot guarantee the internet is completely secure.
8. Your Data Protection Rights
Your location may determine the rights you have regarding your personal information, including the following:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to opt-out – You can unsubscribe from our marketing and promotional communications at any time.
To make use of these rights, please contact us via WhatsApp.
9. Children’s Privacy
Our platform is designed for users aged 18 and above. We consciously avoid gathering personal data from individuals below 18 years of age.
10. Contact Us
If you need clarification or wish to share thoughts on this policy, please contact us via WhatsApp.