Contact Bunny Streams
Obtain Bunny Streams Assistance for configuration, payments, or channel inquiries is available round-the-clock from our helpful staff on WhatsApp or reach out by email.
WhatsApp Support
WhatsApp messaging provides the speediest way to get in touch with our team.
Chat on WhatsAppLive Chat
If you favor chatting, use the available widget. During offline hours, please contact us via email.
Start a RequestHelp & Guides
For device installation manuals and troubleshooting assistance, visit Installation.
View InstallationGet in touch
General Inquiry
Have queries about installation, payments, or service? Drop us a message.
Sales & Billing Assistance
Get advice, control your plans, or solve payment-related issues.
How Can We Help You?
Choose a category to access customized assistance and useful shortcuts.
Setup & Installation
Tutorials with clear steps for Smart TV, Firestick, Android, iOS, MAG, and more.
Billing & Payments
Problems with invoices, receipts, or payments. Our checkout uses secure Stripe.
Technical Issues
Need help with buffering, EPG, or app functionality? Our team will guide you to improve your setup.
Channel Requests
Searching for a specific channel or region? Let us know and we'll confirm availability.
Account & Activation
Missing your login details or activation email? We'll quickly verify and resend them.
Apps & Compatibility
Get advice on the top IPTV applications and settings tailored to your equipment.
Frequently Asked Questions
Immediate answers to typical inquiries concerning support, configuration, billing, and gadgets.
Ensure to state your device type, app, plan, and a concise explanation of the concern.
Look in your spam/junk directory. Should it remain absent, contact us via WhatsApp We'll resend without delay.
Extra connections can be purchased as add-ons. Contact sales for more information when you reach out.
Our Installation page provides device-specific setup guides, including steps for Firestick.
Our Refund Policy outlines qualifications, timeframes, and the request process.
Smart TV: Smart IPTV or IPTV Smarters. Android: TiviMate or IPTV Smarters. iOS: GSE Smart IPTV or IPTV Smarters.
For optimal performance, use a 30+ Mbps connection with 5GHz Wi-Fi/Ethernet, turn on hardware acceleration, boost buffer capacity, and stop other downloads/streams.
To update playlists and EPG data, use the refresh or reload option in your app settings. If issues persist, remove and add back your M3U and EPG links.
We process all major credit cards using Stripe.
Absolutely. Renewal settings can be adjusted in your account, or you may reach out to support for help.
Our Response Times
- Priority support: within 1–2 hours
- Email support: 2–8 hours
- Technical issues: Promptly